Why do you congratulate me for buying a car? I am thousands more in debt now than I was five minutes ago. I am taking a big risk that this vehicle will not be a lemon. Why are you congratulating me? Shouldn't you thank me for being your customer instead?
Where I grew up, I learned how to say thank you. When I worked at a small pet store in high school, I learned how to thank our customers.
In today's society, many corporations and their salesfolks don't say thank you, they say, "Congratulations".
Beware. One of the first signs that a salesperson doesn't believe his product offers value equal to the price you paid, is when that salespersons congratulates you.
submitted by Jerry Asher
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